Privacy Policy

1. Who we are

This website is operated by Dedicated Projects, a social and digital media agency focusing on social media management, content creation, video editing, landing page development and SEO.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

• Email: projects.dedicated@gmail.com
• Phone: +371 2952 0905

2. Data we collect

We may collect and process the following types of personal data:

• Contact details – name, email address, phone number, company/brand name.
• Project information – details you share about your brand, goals, services you are interested in and other information you provide in the contact form or email.
• Technical data – IP address, browser type, device type, approximate location, pages visited and similar information provided by your browser or analytics tools.
• Usage data – information about how you interact with our website (time on page, clicks, scroll depth, etc.).

3. How we collect data

We collect personal data in the following ways:

• When you fill out and submit the contact form on our website.
• When you contact us directly via email, phone or social media.
• Automatically, through cookies and similar technologies when you browse our website.

4. Why we use your data (legal basis)

We process your personal data based on the following legal grounds:

• Contract and pre-contractual steps – to respond to your inquiry, provide quotes, proposals, project scopes or to perform a contract with you.
• Legitimate interests – to run, improve and protect our website, to manage our business and to maintain communication with clients and potential clients.
• Consent – in cases where you explicitly consent to specific processing (for example, if you ask us to send you updates or marketing information).
• Legal obligations – where we are required to keep certain data for accounting, tax or regulatory reasons.

5. How we use your data

We may use your personal data for the following purposes:

• To read and respond to your messages and inquiries.
• To prepare and send you proposals, offers or project ideas based on your request.
• To plan and execute social media, content, video, landing page and SEO services if you become a client.
• To operate, maintain and optimize our website and user experience.
• To keep basic records of clients and projects for management and accounting.

6. How long we keep your data

We keep your personal data only for as long as necessary for the purposes described above or as required by law. This typically means:

• Contact form and email communication: usually up to 12–24 months after the last interaction, unless a longer period is required for ongoing projects or legal reasons.
• Client and project information: for the duration of the project and for an additional period required by accounting and tax rules (usually up to 5–7 years from the end of the financial year).
• Technical and analytics data: kept for as long as necessary to analyze website performance and then either deleted or anonymised.

7. Sharing your data

We do not sell your personal data. We may share your data with trusted third parties only when necessary and only for the purposes described in this policy, such as:

• Hosting and IT providers – to host our website and email services.
• Email and communication tools – to send and receive messages.
• Analytics and performance tools – to understand how our website is used and to improve it.
• Professional advisors – such as accountants or legal advisors, where reasonably necessary.

All such partners are expected to comply with applicable data protection laws and to process your data only according to our instructions and for the agreed purpose.

8. International transfers

Some of our service providers or tools may be based outside the European Economic Area (EEA). In such cases, we take reasonable steps to ensure that your personal data is protected, for example by using standard contractual clauses, providers with appropriate certifications or other legally recognised safeguards.

9. Cookies and analytics

Our website may use cookies and similar technologies to function properly, remember your preferences and analyze how visitors use the site.

Cookies are small text files stored on your device. You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

We may use analytics tools (such as Google Analytics or similar services) to collect non-identifiable information about how visitors use the website. This helps us improve content, navigation and performance.

10. Your rights

If you are located in the European Union or in a jurisdiction with similar data protection laws, you may have the following rights regarding your personal data:

• Right of access – to know what personal data we hold about you.
• Right to rectification – to request correction of inaccurate or incomplete data.
• Right to erasure – to request deletion of your data in certain circumstances.
• Right to restrict processing – to limit how we process your data in certain cases.
• Right to data portability – to receive your data in a structured, commonly used format where applicable.
• Right to object – to object to processing based on our legitimate interests or for direct marketing.
• Right to withdraw consent – where processing is based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at projects.dedicated@gmail.com. We may need to verify your identity before fulfilling your request.

11. Security

We take reasonable technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Third-party links

Our website may contain links to external websites, social networks or platforms that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies separately.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or services. The updated version will always be published on this page with a new “Last updated” date.

14. Contact

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact:

• Email: projects.dedicated@gmail.com
• Phone: +371 2952 0905

Last updated: December 20, 2025